Raffles Makkah Palace, Mecca
About the Hotel
Raffles Makkah Palace, opened on August 12, 2010, is an exclusive all-suite hotel located directly adjacent to Al Masjid al-Haram, the Grand Mosque. The hotel provides breathtaking views of the Kaaba, making it a significant choice for pilgrims and visitors alike. Drawing inspiration from Middle Eastern heritage, Raffles Makkah Palace combines luxurious service and modern amenities within the holiest city in the world.
Location
Raffles Makkah Palace holds a prime location adjacent to key religious sites, including the Kaaba and Al Masjid Al Haram. The hotel provides easy access to the Haramain High-Speed Railway Station, located just 10 to 15 minutes away. Private transfer services to Jeddah's King Abdulaziz International Airport are also available.
Rooms
Each of the 214 spacious, individually furnished suites offers breathtaking views of the Grand Mosque and the Kaaba. Accommodations feature modern design with amenities such as air conditioning, premium bedding, and 24-hour room service. Suites include luxurious bathrooms with designated areas for ablutions, spacious seating areas, and full accessibility for disabled guests.
Eat & Drink
Dining experiences at Raffles Makkah Palace include the Mediterranean-themed Al Majlis and a buffet-style dining at Al Qasr, each offering a diverse selection of international and local cuisines. Guests can enjoy atmospheric indoor or terrace seating with stunning views of the Holy Mosque and Kaaba. The Creamery café features artisanal food options and unique teppanyaki ice cream creations.
Leisure & Business
Raffles Spa serves as a sanctuary for relaxation, featuring treatments that promote wellness inspired by the lotus flower's transformation. Guests can also access various business facilities designed to cater to both corporate and leisure needs. The hotel's private lounge areas allow for quiet contemplation or social gatherings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- No parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Laundry
- Dry cleaning
Dining
- In-room breakfast
- Restaurant
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Beauty treatment
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I absolutely enjoyed my stay at the hotel. The room had a fantastic view of the Kaaba, making my prayers even more special. The service was top-notch, especially thanks to Essam from the front office. The location was perfect, just a short distance from the Haram, and the dining experience offered a good variety of dishes. While the rooms were not what I expected compared to other properties, I would still consider returning for the overall experience.
The hotel offers spacious rooms with separate living areas, adding an extra level of comfort. The service provided by staff members like Mr Hazazi and Abdulmajeed Alotaibi was excellent, always friendly and accommodating. The location is a major advantage, being very close to Masjid al Haram. However, the dining experience could use some improvement, especially for the price paid.
The hotel is conveniently close to Alharam, offering clean and spacious rooms and helpful, friendly service. However, the dining experience fell short in quality, and some areas are in need of refurbishment.
My stay at the hotel was overall pleasant. The rooms, while clean, felt outdated and in need of refurbishment. The view of Al Kabaa from the shower room was a unique feature. The staff at breakfast were helpful, making the experience enjoyable. The hotel's location, just steps from Alharam, was fantastic, offering a great view and delicious breakfast. However, the persistent requests for tips from the Filipino staff member were a minor inconvenience.
The hotel's location is very convenient with all facilities within reach. The rooms, although a bit dated, were on different floors and not ready upon late check-in. The service was friendly, especially from Ms. Sara, Mr Naif, Ms. Nouf, and Mr Khalid. The dining experience at Qaser Restaurant on the 12th level was amazing. The hotel's proximity to the Ka'aba and shopping centers is a plus, but it is away from the Masjid Al-Haram and Jeddah Airport.
The hotel is located in the outstanding Ajyad area of Mecca, just 1 km away from the city center, making it an excellent choice. My room had a very small window facing another building, but it was clean and tidy. The service was exceptional with staff always smiling and accommodating. The dining experience was awesome, suitable for all tastes and even for those with food allergies. The facilities were top-notch, meeting all my needs during the stay.
The hotel was not maintained well and had a bad smell in the rooms upon check-in, leading to a delay in room transfer. On the positive side, the staff was incredibly kind and helpful during my stay.
My stay at the hotel was truly enjoyable. The rooms were lovely, with a small living room and even a guest toilet near the reception floor. While not as spacious as expected, they were ready before my arrival. The service exceeded my expectations, especially from Ms. Sara, Mr Naif, Ms. Nouf, and Mr Khalid who were all very helpful. The location was excellent, less than 7-10 minutes to the Haram, with friendly staff and a great breakfast buffet. The dining experience was outstanding, catering to all tastes, and the facilities provided were top-notch.
I was truly amazed by the exceptional service and comfort at Raffles Makkah Palace. The rooms were spacious and well-appointed, providing a relaxing stay. The location was perfect for quick access to Alharam and the delicious breakfast was a great start to the day. However, the feather bedding might be an issue for some, and occasionally waiting for breakfast items was a minor inconvenience.
The hotel's rooms are spacious and nicely designed with a guest bathroom, lounge, dining area, bedroom, and en-suite. The cleanliness is impeccable, and the hotel caters to preferred nationalities. The location in the Ajyad area of Mecca, just 1 km from the city center, is outstanding, making it very convenient for pilgrims visiting the holy mosque. The dining experience offers a wide variety of food choices and is delightful, while the service is top-notch with professional and friendly staff.
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